Help & Support

Get the help you need to make the most of LEVELON. Find answers, learn new features, and get support.

Getting Started
Learn the basics of LEVELON and set up your account
Video Tutorials
Watch step-by-step tutorials for key features
Live Chat
Get instant help from our support team
Email Support
Send us a message and we'll get back to you

Frequently Asked Questions

How do I create my first work log?

Navigate to the dashboard and click "Create Work Log" or use the "New Work Log" button in the Quick Actions panel. Fill in your task details, time spent, and any relevant notes.

Can I export my work data?

Yes! Go to Reports → Generate Report to create PDF exports of your work logs, or visit Settings to export your data in various formats for backup or migration purposes.

How does the journal feature work?

The journal is a private, secure space for daily reflections. Access it from your profile menu, set up optional passcode protection, and enjoy AI-powered writing prompts and mood detection.

What's included in the free plan?

The free plan includes up to 30 work logs per month, 1 custom report, basic analytics, calendar integration, and community support. Perfect for getting started!

How do I upgrade my subscription?

Visit your profile menu → Membership to view and compare plans. Click "Upgrade" on any plan to start the subscription process. Changes take effect immediately.

Is my data secure?

Absolutely. We use enterprise-grade encryption, secure data centers, and follow industry best practices. Your journal entries are especially protected with optional passcode security.

Feature Guides

Work Logs & Time Tracking
Master the core features of LEVELON
  • • Creating and editing work logs
  • • Time tracking best practices
  • • Using tags and categories
  • • Attaching files and documents
Goals & Accomplishments
Track your professional growth
  • • Setting SMART goals
  • • Tracking progress
  • • Recording achievements
  • • AI-enhanced goal suggestions
Reports & Analytics
Generate professional reports
  • • Creating custom reports
  • • Understanding analytics
  • • Exporting for reviews
  • • Sharing with managers

Still Need Help?

Our support team is here to help you succeed with LEVELON. Reach out through any of these channels:

Email Support

Average response time: 2-4 hours during business hours